Payment, Refund & Cancellation Policy
Payment for all products, services and special programs is required in full at the point of sale. All sales are final, all payments for products and services are non-refundable and services are non-transferable. Serenity Salon & Day Spa reserves the right to cancel any program if minimum registration has not been met. A full refund will be issued for programs cancelled for this reason. Serenity Salon & Day Spa reserves the right to terminate an individual’s enrollment in any program or membership at any time. If such termination is due, in the sole judgment of Serenity Salon & Day Spa, to the unsafe, disruptive, uncooperative, negligent, reckless or otherwise improper acts or omissions of, or violation of any policy or rule of a Serenity Salon & Day Spa
studio by the client, all amounts previously paid will be forfeited. In the unusual event that such cancellation is effected by Serenity Salon & Day Spa for reasons other than those set forth immediately above, i.e., a service must be cancelled midterm, a prorated refund will be issued not later than 45 days after cancellation.

Payment, Refund & Cancellation Policy
Session passes purchased at Serenity Salon & Day Spa are non-refundable, nontransferable, and are valid only during that session. Up to one missed class during a session can be made-up in any other available class within the same session. Exceptions to the policy are permitted only due to illness or injury. If this applies to you, please inform the Serenity Salon & Day Spa Studio Manager immediately, so we may credit you for the amount of classes you will miss, starting from the date you informed us.

• Class sizes are limited to 15 maximum to uphold our intimate, hand-on atmosphere
  
  
• All students are encouraged to work within their own limitations
  
  
• Please wear comfortable clothing and avoid heavy meals at least an hour before practice
  
  
• Bring a mat and anything else to support your practice
  
  
• Props are available in the studio
  
  
• Please arrive 10 minutes early